Shipping policy
1. Order Processing Time
-
All orders are processed within 1–3 business days.
-
Orders are not processed or shipped on weekends or public holidays.
-
Once your order is processed, you will receive a confirmation email with tracking information (if available).
2. Shipping Time
We offer standard international shipping with estimated delivery times of:
🕒 7–14 business days
(Shipping time may vary slightly depending on your location and current carrier conditions.)
Note: During peak periods, holidays, or unforeseen events, delivery times may be slightly extended.
3. Shipping Costs
We offer free standard shipping on all orders.
There are no hidden fees—what you see at checkout is what you pay.
4. Tracking Your Order
-
Once your order is shipped, you'll receive a tracking number via email.
-
Tracking may take up to 3–5 days to show movement depending on the shipping provider.
-
If your tracking hasn't updated after 7 days, contact us and we’ll assist you right away.
5. Customs, Duties & Taxes
-
International orders may be subject to import duties and taxes, which are imposed once a shipment reaches your country.
-
DynaWorldFitness is not responsible for these charges; they are the customer’s responsibility.
6. Incorrect Shipping Info
-
Please ensure all shipping information is correct at the time of order.
-
We are not responsible for delays or lost items due to incorrect or incomplete addresses.
7. Lost or Delayed Packages
If your package is delayed or missing:
-
First, check the tracking status.
-
Contact the shipping carrier if there’s an issue.
-
If you're still unable to locate your order, email us at support@dynaworldfitness.com, and we’ll help resolve the issue.